Terms & Conditions
Cancellation Policy
Data Protection & GDPR
To comply with the EU General Data Protection Regulations, it is necessary for the teacher to check you are happy for them to retain your contact and medical details provided. We only hold purposeful and minimal information when it is necessary to do so to provide successful and safe Yoga classes for you.
We will review the information we hold on record every year to ensure it is relevant and necessary to do so. If your teacher has not taught you within 4-5 years your information will be securely destroyed. In some circumstances it may be required to hold this data for longer for business purposes.
Your teacher will remind you once a year to check your information held with them and ensure it is up to date. Though they will make best efforts to do this, it is ultimately your own responsibility to ensure this information held with them is correct.
Your information provided will be kept safely by your teacher in either a multiple password protected file system and or physically kept secure. Your teacher appreciates the information you have provided to them is strictly confidential and will ensure every best effort to keep your data held securely.
Your teacher will need to be able to contact you and your emergency contacts in case of an emergency or simply to update you for general use. They might send you information including classes, information relating to classes, events, and relevant updates. To ensure they communicate with you in the manner of your preferred choice, please indicate in the given forms, methods of contact you do NOT wish to be receiving information.
Unless otherwise stated at the time of registering for any event or class, they come under a 48 hour cancellation policy. If you should cancel a class with less than 48 hours notice and no other student is able to fill your spot, no refund will be provided.
Medical Questionnaire
Unless a student has filled out and accepted the medical form they will not be able to attend class. All information given will be strictly private and confidential and stored in accordance with GDPR laws. If any of this information changes it is your responsibility to update your teacher.
We are not able to teach pregnant students at this time.
Please take care when filling in this questionnaire and check the contents are accurate before you submit it. By submitting the questionnaire, you are confirming that the contents are true and accurate to the best of your knowledge. Notify your teacher of any changes to your responses in this healthcare questionnaire before participating in classes subsequent to those changes.
Whether face to face, live-streamed, remote, or pre-recorded, always follow your teacher’s safety instructions and listen to your body. Where a movement or class is beyond your experience or ability, or you experience any discomfort, do not continue the movement or class as your teacher may not be able to see you at all times. Please note, where you are taking part in a pre-recorded class, you may not be able to request specific adjustments or modifications.
Some of our classes are not suitable for people with certain medical conditions, always consult your Dr if in need of clarification, and then speak with your teacher before class with as much notice as possible.
If your medical/physical condition changes you must inform your teacher in advance of the class.
If you are menstruating certain asanas (postures) are not suitable so ideally please consult the teacher at the beginning of the class. However, if you do not wish to mention, your teacher should be able to provide adjustments on-the-fly while during class regardless.
Diversity and Inclusion Policy
Inclusion and diversity promote sound decision-making, innovation, successful business, and well-being in our communities. Your Yoga teacher is committed to encouraging equality, diversity, and inclusion among students, and eliminating unlawful and unfair discrimination.
The aim is for our classes to be truly representative of all sections of society, and for student and teacher to feel respected and able to give their best. The policy’s purpose is to ensure that we do not unlawfully discriminate because of the Equality Act 2010 protected characteristics of: age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, and ethnic or national origin), religion or belief, sex and sexual orientation.
Your teacher will encourage equality, diversity and inclusion in class while creating a working environment free of bullying, harassment, victimisation, and unlawful discrimination, promoting dignity and respect for all.
Your teacher will take seriously complaints of bullying, harassment, victimisation and unlawful discrimination by other teachers, students, visitors, the public and any others during their class activities. Such acts will be dealt with as misconduct, and appropriate action will be taken. Serious complaints could lead to class dismissal without notice.
Sexual harassment may amount to both a civil rights matter and a criminal matter, such as in sexual assault allegations. Harassment under the Protection from Harassment Act 1997 – which is not limited to circumstances where harassment relates to a protected characteristic – is a criminal offence. This includes online harassment.
Your teacher will review this policy when necessary to ensure fairness and update the policy to take account of changes in the law as well as monitor the make-up of the students regarding information such as age, sex, ethnic background, sexual orientation, religion or belief, and disability.
Please use mindful and appropriate language and pronouns throughout our website, forms, correspondence, and classes as your teacher will do too.
Efforts will be made to ensure marginalised groups are involved and recognise contributions and attendance from disabled people, neurodivergent people, queer people, transgender people, and people of colour when organising, classes, events, workshops, guest events, and any other occasion.
Your teacher will offer gender neutral products and places for student use where possible including, items for sale and merchandise
Your Yoga teacher will operate to a zero-tolerance policy for discrimination of any kind, including racism, queerphobia, ageism, transphobia, sizeism, ableism and any microaggressions.
By signing onto classes, you accept all that is written here and agree to adhere to it fully.
Photography and Consent
No one has a right to invade your Yoga practice emotionally, physically, or spiritually. Very occasionally your teacher might like to take photographs to showcase their offerings. We will not permit photographs, video, or other images to be taken and shared on social media or otherwise without consent. The usage of such images will be appropriate for their intent and used purely to spread the positive message of Yoga and its teachings as well as for business growth purposes. This consent is greatly appreciated and would really help a small local business and your Yoga teacher to expand their network of teachings. Such images will be taken at a time as you will be made aware and never in a period of relaxation or perceived vulnerability.
You can ask the business to stop using your images at any time, in which case it will not be used in future publications but may continue to appear in publications already in circulation.
You will be asked to consent to your teacher using photographs and/or video recordings including images both internally and externally to promote the business and message of Yoga. These images could be used a variety of formats.
Images on websites can be viewed throughout the world and not just in the United Kingdom and that some overseas countries may not provide the same level of protection to the rights of individuals as EU/UK legislation provides.
Some images or recordings may be kept permanently once they are published and be kept in a secure archive.
You will be asked to read and understand the conditions and consent to images being used as described.